top of page

Resume

Work
Experience

Full time work Experience

Entrepreneural Experience

Full time work Experience

January 2023 - Till Now

Lead User Experience Researcher and Designer | Educode Academy | Canada

Overview: Working towards providing best user experience for different Web3 applications on the blockchain. Planning, gathering, and analyzing, insights about users through studies and review of existing data and advising on the most appropriate research methods. Delivering a UX research roadmap for continuous improvement across the products with competitor and exemplar analysis. Successfully Managing, executing, and analyzing usability sessions, with support from other team members. Developing wireframes and prototypes around customer needs and communicating design ideas and prototypes to developers. Working with cross-functional teams, providing clarity and support to developers. Involved in working on front end development with understanding user experience and principles.

2019 - 2021

User Experience Researcher and Designer (Individual contractor, Market Analysis) | Gogratiz for Karmakarah Technologies Pvt. Ltd

Overview: Functioned as an effective associate user experienced researcher and market analyst, conducting kite snatching for end users to experience satisfaction they need. Helped teams understand customer needs, attitudes, and behaviors through your thoughtful & actionable research and translated insight into action. Successfully worked with cross-functional team to solve complex user problems, communicate the user experience at various stages of the design process with wireframes, flow diagrams, storyboards, mockups, and/or high fidelity prototypes, also worked closely with partners to define the most important research questions, lead research, and came out with a Point Of View. Successfully developed and implemented the Gogratiz application to help multiple retailers promote their products and services through various marketing strategies like distributing free and discounted coupons to new and potential users. Also involved in user testing sessions using prototypes created by the product design team and integrating user feedback and business requirements into product experience updates and prioritization of design centered changes, refinements, and improvements.

2016 - 2018

User Experience Researcher and Designer (Individual contractor, Market Analysis) | Vyaan Physiotherapy Clinic | Ahmedabad, India

Overview: Conducted qualitative user research interviews to precisely understand our customers’ current issues as they relate to the key research questions, as well as to generated new insights and to identify potential new areas for further research. Performed inclusive research using intuitive feature ideas and collected exclusions through physiotherapy centre visitations. Created prototypes, and specs that enable developers to implement features efficiently and worked with developers to develop website for the physiotherapy clinic for women by women. Collaborated with other researchers, designers, content strategists, architects, product managers, and engineers to help transform complex problems into easy-to-use product.

2014 - 2016

Freelancing Assignments | Web Developer (Open Source Technology)

Worked on designing websites, with a focus on front-end design. Served as a creative resource for branding and visual communications projects, including design of business cards, flyers, and logos using Photoshop and CorelDraw. Customized different templates, plugins, modules, and designs.

Independent Business Owner | Nach Dance & Music Studio, Ahmedabad 

2013 - 2015

Led in user focused research, brainstorming and complete user experience cycle to ensure the retention of existing clients and attract new every week or month. Provided strategic and technical advice for business growth, including development of marketing model, revenue streams, and partnerships. Built and maintained strong client base in addition to overseeing the full sales cycle, participating in marketing, and providing web development services.

Key Responsibilities: 

User Research & Problem Definition: Performed extensive market research in focused group of people to identify demographics and psycho-graphics of the target audiences for business growth opportunity, focusing on clients who were interested in learning the latest dance moves but had limited access due to travel time and less available options nearby their work places and homes.  

Strategic Planning: Proactively developed a digital presence for the studio on Facebook and other platforms to attract new clients. Rolled out free workshops and seminars in the community and local clubs, leveraging marketing strategy to promote classes among diverse populations.  Marketing Materials Design: Designed and implemented templates, brochures, flyers, sign-up forms, and other marketing collateral for business, ensuring that all materials are compliant with guidelines and brand standards.  Feedback and Testing: Performed client consultations, creating design proposals based on client feedback and suggestions, ultimately leading to long-term relationships and retention of clients.

2012 - 2013

Project Co-ordinator | Backslash Infotech, Ahmedabad  

Overview: Gathered new client leads from multiple business development portals and called contacts to confirm interest. Communicated with clients, compiling and presenting development platforms, outlining timelines and requirements for project implementation.

Key Responsibilities: 

Cross-functional Collaboration: Interacted with team of developers and designers to deliver new website to ensure work was completed on time and within budget, while guaranteeing payments were processed and cleared within agreed-upon terms. 

Client Communication: Gathered and analyzed market data for all existing and prospective clients, compiling reports detailing industry trends and growth opportunities, and leveraging findings to create strategic recommendations to grow revenue.

2011 - 2012

AWE Designz, Ahmedabad | Web Developer (Open Source Technology)

Overview: Developed and designed interactive web applications through a dynamic scripting language (php) and wamp architecture. Worked alongside clients in gathering, analyzing, and developing requirements in accordance to function. Developed UI applications using HTML, HTML5, JQUERY, AJAX, ANGULARJS, and JavaScript.

2010 - 2011

Junior PHP Developer (Open Source Technology) | Opal Infotech, Ahmedabad |

Overview: Worked with clients to define scope of project, including development and design concepts, and deploying web pages into different PHP frameworks such as WordPress, Joomla, Magnto and OpenCart. Developed sites using HTML, CSS, and PHP, integrating third-party content management systems to build responsive websites, including database creation and marketing work.

Education

2006 - 2010

R C Patel Institute of Technology, North Maharashtra University | BE in Computer Engineering

2016- 2017

California State University (San Bernardino) – AMA join certificate | PGDM in International Business Management

2021

Google | Professional UX research and design course

Skills
& Expertise

Figma
Adobe XD
Photoshop
Wordpress
CSS
HTML
Microsoft Ofiice : word, excel, PoerPoint 

90%

85%

85%

90%

80%

80%

80%

Knowledge Purview

  • Responsive design

  • Wireframing

  • Usability testing

  • Prototyping

  • Ux research and design

  • Card sorting

  • Client relationship

  • Management

bottom of page